Privacy notice for online customers
Information about our Privacy Notice is available in other formats such as in larger print, audio-format and Braille, on request. Information can also be provided in other languages, as appropriate.
Our name and registration details
Blue Triangle (Glasgow) Housing Association Limited.
We are registered with:
| The Scottish Housing Regulator: | 1835RS |
| OSCR (Office of the Scottish Charity Regulator): | SC010858 |
| ICO (Information Commissioners Office): | Z5674566 |
Contact details
100 Berkeley Street 3rd Floor Glasgow G3 7HU | Phone: 0141 221 8365 Email: [email protected] Website: www.bluetriangle.org.uk |
Our role
We are the data controller, that is, we are responsible for processing your personal information. This includes information in electronic and paper formats.
Information about other representative
Our representative to whom queries should be sent is:
| Gary Meek | [email protected] |
Section 2: Information that you have provided to us
Why we gather your personal information
We gather your personal information for the following purposes:
- to allow you to provide comments about our services so we can improve our services.
Legal basis for processing your personal information
The legal basis for processing your personal information is based on your consent.
You are free to withdraw your consent to us processing such personal information at any time.
Organisations to which we provide (or might provide) your personal information
We do not share your personal data with any other organisation; it is shared only with other staff within the Association.
Transferring personal information abroad
Our present policy is not to transfer information outside of the United Kingdom and/or Europe (the “European Economic Area”). If our policy were to change and this resulted in information being transferred outside the UK or EEA, then we would advise you and ensure that adequate safeguards exist to protect your information.
Section 3: Fair and transparent processing
We now provide you with the following information to ensure that we:
- process your personal information fairly and transparency; and
- provide you with information about your rights.
Storage of personal information
We decide how long to keep your personal information using our data retention procedure. This procedure is based on law and guidance.
For further information, please contact us as noted above.
Your rights
Your rights include the rights to:
- request access to your personal information;
- rectify this information;
- erase this information;
- restrict the processing of this information;
- object to the processing of this information; and
- data portability that allows you to move personal information from one IT system to another.
If processing of personal information is based on consent, then you also have the right to withdraw your consent at any time.
Complaint procedures
If there is a breach of data protection law, then you may complain directly to the Information Commissioner’s Office at:
The Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7HL | Telephone: 0131 244 9001 Email: [email protected] |
Automated decision making
Automated decision making is the process when someone makes a decision about you based solely on data processed electronically and not involving human intervention. This also includes profiling based on automated processing.
You have a right not to be subject to such decision making.
