How to get help if you are facing homelessness
Homelessness can happen to anyone and can be caused by many reasons, like health issues, relationship problems or losing your job.
You do not have to be sleeping on the street to be homeless. You might have a roof over your head and still be homeless if you’re:
- temporarily staying with friends or family
- staying in a hostel or shelter
- living in overcrowded conditions
- at risk of violence in your home
- living in poor conditions that affect your health
Your local council
Local councils have a legal duty to give advice and information about homelessness, and how to prevent it. It is their legal responsibility to at least provide you with temporary accommodation.
Get homelessness advice from your local council here.
Shelter Scotland
Call the free housing advice helpline on 0808 800 4444 to talk to an adviser who can:
- explain your rights
- tell you your options
- tell you what help’s available in your area
You can also email [email protected] (West Coast).
The Shelter Scotland website has information and advice about homelessness.
If you’re a veteran
You should be able to get help from your local council if you’re a veteran. There are several veterans charities that offer help and housing assistance if you’re a veteran.
Scottish Veterans Residences provide support and accommodation for veterans who are homeless or in need.
Phone: 0131 556 0091
Email: [email protected]
Veterans Scotland work with several housing charities and have resources that can help you find housing.
Phone: 0131 550 1595
Email: [email protected]
Argyll & Bute
Information on the homeless service here.
East Ayrshire
Information on the homeless service here.
East Lothian
Information on the homeless service here.
Falkirk
Information on the homeless service here.
Glasgow
Information on the homeless service here.
Glasgow City Mission has a drop-in open from Monday to Thursday. Lunch is served from 1-2pm and dinner from 6.30-8pm.
If you are experiencing, or at risk of, homelessness you can call the Simon Community Glasgow 24 hour helpline on 0800 027 7466.
Or drop into their Glasgow Access Hub, 74-80 Brown Street, Glasgow, G2 8PD. The Hub is open 7 days, 9am-5pm (except Wednesday when they open at 10am)
You can also email [email protected]
North Lanarkshire
Information on the homeless service here.
Renfrewshire
Information on the homeless service here.
South Ayrshire
Information on the homeless service here.
South Lanarkshire
Information on the homeless service here.
West Dunbartonshire
Information on the homeless service here.
Please note Blue Triangle cannot accept housing applications. We work closely with local councils to provide housing through referrals.
Have you been affected by domestic abuse?
Get help and support from Women’s Aid. They have practical resources and information – including a live chat function – on their website.
You can also email [email protected]
Mental Health Support
NHS 24 mental health services are available to everyone in Scotland, of all ages. The services we offer include listening, offering advice, and guiding you to further help if required.
Phone 111 and choose the mental health option and you’ll be connected to the Mental Health Hub to a trained advisers who work in mental health and are supported by Mental Health Nurses. They can offer advice on coping with mental health symptoms and also recommend and connect you with other services if needed.
